创新发展 | 中国太保举办首届科技创新大会，推动“人工智能+”战略落地

Core Insights - China Pacific Insurance (CPIC) held its first Technology Innovation Conference themed "All in AI, Reshaping Insurance," marking a significant step in the implementation of its "AI+" strategy [1][3] - The company has officially launched three major strategies: "Health and Wellness," "Internationalization," and "AI+," with the "AI+" strategy being the core force to reshape the insurance value chain [3] Group 1: AI Strategy Implementation - CPIC aims to transform risk management from a "post-compensation" model to a proactive risk control approach, enhancing its role as a "stabilizer" and "shock absorber" for social development [3] - The company plans to improve service experience by ensuring technology delivers a brand promise of being "by your side" at every service moment [3] - CPIC is focusing on collaborative productivity and organizational synergy, with pilot projects for "AI-native subsidiaries" to transition from "human-driven" to "human-machine collaboration" [3] Group 2: AI Applications and Development - CPIC released the "Taibao AI Application White Paper," showcasing 23 cutting-edge cases that reveal its overall AI construction strategy [4] - The property insurance sector is targeting customer management, cost reduction, and efficiency improvement, planning over 60 business scenarios across nine areas, with a goal to create 10 benchmark AI products covering more than 100 business scenarios in the next three years [4] - The life insurance sector introduced the "Taibao Little Blue" intelligent matrix, focusing on empowering field staff, enhancing internal efficiency, and expanding internet business [4] Group 3: Future Vision - The conference signifies the full-scale implementation of CPIC's "AI+" strategy, aiming to transition from traditional compensation models to proactive risk management [4] - CPIC seeks to build an open and symbiotic insurance technology ecosystem, continuously leading the industry towards high-quality development and contributing to the construction of a strong financial nation [4]