王小卤霉变、麦当劳翻车、周生生纠纷、好想来扣人：消费市场的信任防线与品牌危机

Group 1 - The core issue for Wang Xiaolu is the contradiction between high pricing and weak quality control, leading to consumer skepticism about "high price, low quality" products due to ineffective supply chain management [3][8] - McDonald's faces a cultural misalignment in its marketing strategy, where the superficial use of traditional elements fails to resonate with local cultural sensitivities, resulting in public backlash [3][11] - Chow Sang Sang's response to quality complaints about its gold products highlights a disconnect between brand promises and actual product quality, damaging consumer trust through inadequate crisis management [4][13] Group 2 - The incident involving Hao Xiang Lai reveals significant management flaws in protecting consumer rights, particularly regarding minors, as the rapid expansion of the chain has led to insufficient training and oversight [5][17] - The essence of the Wang Xiaolu issue is a failure in quality control due to a marketing-heavy approach that neglects supply chain integrity, which could lead to long-term brand damage as consumer loyalty wanes [8][20] - The McDonald's controversy illustrates the pitfalls of cultural appropriation in marketing, where a lack of genuine understanding of local customs can lead to negative consumer perceptions and brand ridicule [11][20] Group 3 - The crisis response from Chow Sang Sang demonstrates a tendency to evade direct accountability, which can further erode consumer trust rather than restore it [4][13] - The management incident at Hao Xiang Lai underscores the risks associated with prioritizing rapid growth over effective management practices, particularly in safeguarding consumer rights [5][18] - The overarching lesson for brands is the necessity of balancing short-term marketing strategies with long-term trust-building through genuine quality assurance and cultural respect [20][21]