Sou Hu Cai Jing·2026-02-07 13:21Core Insights - The "Tap to Open" service by Taobao Flash Purchase has been launched in over 200 cities and nearly 15,000 residential communities across China, significantly improving delivery efficiency for couriers [1][3] Group 1: Service Overview - The "Tap to Open" service allows couriers to enter residential areas in just 3 seconds, saving an average of 1 minute per delivery compared to previous methods that required registration [1][3] - This service is a collaboration between Taobao Flash Purchase, Alipay, and community property management, utilizing digital capabilities to streamline access and real-time order management [1][3] Group 2: User Experience and Safety - The service enhances safety by ensuring that only couriers with active delivery orders can access the residential areas, thus addressing security concerns [3] - The implementation of the "Tap to Open" label on delivery orders helps couriers identify eligible deliveries quickly, reducing communication costs and improving customer satisfaction [3] Group 3: Additional Features - Taobao Flash Purchase has introduced smart lockers for free storage and established delivery relay stations in various cities to facilitate the last mile of delivery [3] - The AI assistant for couriers has been launched, providing support for order matching, route recommendations, and problem-solving, having served over 3 billion requests since its inception [4]