Core Insights - Ping An Good Doctor has launched the "Spring Festival Never Closes · Ping An Supports Health" service guarantee action, utilizing its nationwide service network to provide three categories of services and nine initiatives [1] Group 1: Service Offerings - The company will maintain a 24-hour online service through its family doctor team, ensuring rapid response within 30 seconds for minor health issues, including home delivery of medications and precise medical guidance [1] - For complex health issues, the platform offers video consultation services with expert doctors, allowing users to connect within three hours for efficient access to quality medical resources [1] - Health screening services will continue to operate during the Spring Festival at health centers located in 11 cities, with professional imaging doctors available for interpretation [1] Group 2: Pricing and Supply Assurance - To ensure stable supply and pricing of medications during the holiday, Ping An Good Doctor has introduced a "Price Guarantee" policy, where all medications will not increase in price, and users can receive refunds for price differences within seven days of purchase [1]
平安好医生启动春节服务保障行动