漫说反诈｜假冒“退改签” 春运出行要注意

Core Viewpoint - The article highlights the rise of ticket refund and change scams during the peak travel season, particularly targeting travelers' urgency and anxiety regarding their travel plans [4][5]. Group 1: Scam Scenarios - Three high-frequency scam scenarios are identified: 1. "Emergency attacks" occurring 1-2 days before departure, exploiting travelers' heightened sensitivity to flight cancellations or delays [5]. 2. "Ticket anxiety" during peak travel times, where scammers take advantage of travelers' desperation for tickets on popular routes [5]. 3. "Information gap traps" involving travelers who booked through unofficial channels, making it difficult to verify the legitimacy of messages from scammers [5]. Group 2: Scam Tactics - Scammers typically impersonate airline customer service, claiming flight issues and urging travelers to process refunds or changes, thereby lowering their guard [6]. - They create a sense of urgency with phrases like "limited refund slots available," pressuring travelers to comply quickly [6]. - Scammers send phishing links to steal sensitive information such as bank account details and passwords, followed by requests for money transfers under false pretenses [6]. Group 3: Prevention Advice - Experts advise travelers to remain calm and verify any refund or change requests through official channels, as legitimate services will not ask for sensitive information or require payment via transfer [6].