Core Viewpoint - The digital transformation is essential for the high-quality development of the insurance industry, and the company has made significant progress through a series of innovative achievements in technology and customer service [1]. Group 1: Digital Innovation Achievements - The company has recently received national software copyright certifications for its self-developed platforms, including the "Battle Map Operation Platform," "Mobile Quick Report Platform," and "Smart Claims Management System," indicating a new level of technological innovation in customer service and resource integration [1][5]. - The "Battle Map Operation Platform" utilizes big data and artificial intelligence to enhance management efficiency and provide tailored insurance solutions for corporate clients [5][6]. - The "Mobile Quick Report Platform" integrates business data analysis and daily office functions, allowing real-time data access and automated report generation to improve management efficiency [5]. Group 2: Smart Claims Management System - The "Smart Claims Management System" enhances claims processing efficiency through full online and intelligent control, improving customer satisfaction and experience [6]. - The system ensures fairness and consistency in claims processing by automatically matching third-party service providers based on preset rules, eliminating human intervention [6]. - The implementation of a closed-loop management model allows for traceable operations and clear documentation, significantly reducing claims processing time [6]. Group 3: Future Directions - The approval of software copyrights marks a significant achievement in the company's digital transformation strategy, demonstrating its commitment to innovation and intellectual property protection [6]. - The company plans to continue deepening its efforts in the digital insurance sector, accelerating the integration of AI and other innovative technologies into business scenarios to provide more efficient and convenient insurance products and services [6].
人保财险山东分公司斩获三项软件著作权证书