中国华能:迎战寒潮“速冻” 保供有新招

Core Viewpoint - The company is actively responding to severe cold weather conditions by implementing multiple measures to ensure power generation, heating supply, and the well-being of residents, thereby reinforcing energy supply security [1]. Group 1: Emergency Response and Operations - The company has entered a "wartime" state in response to recent severe weather, enhancing frontline staffing and increasing inspection frequency in critical areas to ensure operational stability [2]. - A large heat storage tank, set to be operational by January 2026, has already supplied 15,000 GJ of heat, improving the heating system's regulation and emergency response capabilities [4]. - From November 15, 2025, to February 5, 2026, the company generated 22.9 billion kWh of electricity and supplied over 9.86 million GJ of heat, maintaining stable operations across all units [4]. Group 2: Technological Innovations - The company has developed an AI customer service system that integrates natural language processing and multi-turn dialogue understanding, significantly improving customer service efficiency and response times [5]. - Since its launch, the AI system has handled nearly 20,000 calls with an average response time of under 8 seconds, expanding service coverage threefold compared to previous methods [5]. Group 3: Renewable Energy Contributions - The company has focused on clean energy sectors, achieving a solar equipment utilization rate of 99.98% and a wind energy utilization rate of 98.36% by the end of January 2026, contributing to energy security during winter [9]. Group 4: Heating Supply Innovations - The company has implemented innovative heating solutions in Yantai, including turbine low vacuum heating modifications, which have doubled heating capacity and added 2 million square meters of heating capability [10]. - The company has designed and implemented low bypass heating technology, enhancing the flexibility of thermal power units while ensuring stable heating supply [10]. - The company’s heating area has reached 446 million square meters, with annual heating volume exceeding 100 million GJ, serving over one million direct heating users [12].