“中国的服务太贴心了”

Core Viewpoint - Beijing Daxing International Airport is enhancing its services for foreign travelers during the 2026 Spring Festival travel peak, focusing on providing efficient and personalized assistance through various innovative solutions [3][7]. Group 1: Service Initiatives - The airport has set up six service desks specifically for foreign travelers, offering comprehensive support including consultation on payments, luggage, tourism, communication, and transportation [3][7]. - An average of over 600 traveler inquiries are handled daily, with foreign travelers making up 39% of the total inquiries [3][7]. - The airport employs a multi-language AI visual translator to assist in real-time communication, ensuring smooth interactions with foreign travelers [4][6]. Group 2: Personalized Assistance - Daxing Airport has introduced four types of special wristbands to cater to travelers needing assistance, first-time flyers, urgent passengers, and honored guests, enhancing the precision and efficiency of service [6]. - The airport staff provides dedicated support, such as helping a traveler with a wheelchair and ensuring they receive continuous assistance throughout their journey [6]. - A rapid response mechanism is in place for lost luggage and other urgent issues, allowing for quick resolution and high efficiency in service delivery [7]. Group 3: Customer Experience - Foreign travelers have expressed high satisfaction with the services, noting the warmth and attentiveness of the staff compared to experiences in other countries [4][6]. - The airport's commitment to combining speed with a personal touch is highlighted, aiming to make every foreign traveler feel welcomed and supported during their journey [7].