HWORLD(US:HTHT) Zhong Guo Jing Ji Wang·2026-02-12 03:03Core Viewpoint - Beijing Consumer Association has raised concerns regarding unfair terms in the membership service agreement of Huazhu Club, leading to a requirement for the company to rectify these issues to protect consumer rights [1][2][3]. Group 1: Consumer Rights Issues - The membership agreement of Huazhu Club includes a clause that limits dispute resolution to arbitration at the Shanghai Arbitration Commission, which restricts consumers' rights to file lawsuits in court [2]. - This clause is seen as an unreasonable limitation on consumer rights, violating the Consumer Rights Protection Law, which prohibits using standard terms to unfairly limit consumer rights or increase their responsibilities [2][3]. Group 2: Rectification Requirements - The Beijing Consumer Association has mandated Huazhu Club to immediately amend the arbitration clause within 10 working days and ensure that consumers retain the right to choose between litigation and arbitration [2]. - The company is also required to conduct a comprehensive review of all consumer-facing agreements to ensure compliance with legal standards and eliminate any unreasonable terms that restrict consumer rights [2][3]. Group 3: Communication and Compliance - The association recommends that Huazhu Club establish a communication mechanism with consumers to regularly gather feedback and involve them in the formulation or modification of rules affecting their rights [3]. - The Consumer Association will monitor the implementation of these rectification measures and may take further actions if the company fails to comply, including public criticism and potential legal actions [3]. Group 4: Market Performance - Huazhu Group's stock closed at $53.20 on February 11, with a gain of 2.45% [4].