携程等12家平台被约谈,有何警示?
Ren Min Wang·2026-02-12 03:52

Core Viewpoint - The Beijing Market Supervision Administration has conducted an administrative interview with 12 major platforms involved in online train ticket sales, addressing significant consumer complaints and aiming to regulate market order [1][2]. Group 1: Regulatory Actions - The platforms involved include Ctrip, Qunar, Fliggy, Tongcheng, Meituan, JD.com, and others, indicating a broad scope of oversight in the online train ticket sales sector [1]. - The regulatory body has outlined four compliance requirements, highlighting issues such as misleading advertising related to paid services for priority ticket purchasing and the need for clear pricing of value-added services [1][2]. Group 2: Industry Issues - The persistent problems in the online train ticket sales industry are attributed to a lack of transparency and fairness in transactions, driven by platforms prioritizing commercial interests over consumer rights [1][2]. - The repeated violations by some platforms suggest a systemic issue within the industry, where non-compliance has become a norm rather than an exception [2]. Group 3: Compliance and Enforcement - The regulatory interviews serve as a serious warning to the platforms, emphasizing that superficial compliance will not be tolerated and that genuine corrective measures must be implemented [2][4]. - There is a call for stricter penalties for platforms that repeatedly fail to rectify their violations, to prevent a cycle of non-compliance and to ensure consumer rights are prioritized [4].