Group 1 - The core viewpoint of the article highlights the rising trend of gold prices, with spot gold reaching $5,100 per ounce on February 11, marking the highest level since January 30, followed by a slight pullback to $5,071.605 per ounce on February 12, still maintaining historical highs [1][13]. - The concept of "gold preservation" has led many consumers to consider exchanging old gold jewelry for new pieces, which has significantly increased the popularity of this "gold exchange" consumption method [3][15]. - A consumer named Ms. Yan experienced issues during her gold exchange, where she was promised a one-to-one exchange but received significantly less weight in return, raising concerns about the transparency of the exchange process [5][17]. Group 2 - The store's explanation of the "1:1 exchange" was clarified to mean value rather than weight, indicating a potential misunderstanding between the store and consumers regarding the terms of the exchange [9][21]. - Ms. Yan's new necklace was priced at 21,567 yuan, leading to a calculated price of 2,341.69 yuan per gram for the exchanged item, which is considerably higher than market prices [11][23]. - Similar complaints have been reported by other consumers, such as Ms. Qian, who experienced a significant reduction in weight when exchanging her old gold, indicating a broader issue within the gold exchange market [12][24].
17克旧金1:1“换新”仅得9克金项链?涉事金店:并非克重1:1,而是价值1:1!