Core Insights - Didi Chuxing predicts a 45% increase in demand for intercity rides before the Spring Festival, with a 40% rise in rides to major transportation hubs like airports and train stations [2][6] Group 1: Service Enhancements - Didi has optimized online guidance and offline signage at airports and train stations to improve the ride-hailing experience during the Spring Festival [2][6] - The company has established dedicated passenger waiting areas and Didi stations at various transportation hubs to enhance the efficiency of transfers during the busy travel period [2][6] - Travelers can automatically locate their pickup points using the Didi app upon arrival at airports or train stations, with additional features like video walking guides available at some locations [2][6] Group 2: Waiting Area Facilities - Dedicated waiting areas equipped with seating, charging stations, and WiFi have been set up at major airports and train stations, with plans for further expansion [2][6] - While waiting for their rides, passengers can check screens in the waiting areas for real-time updates on driver arrivals and parking locations [3][7] Group 3: Innovative Features - Didi is implementing a "find the car" model at select locations, allowing users to verify vehicles through LED screens and access vehicle entry information via the app [3][7] - The company has deployed ride-hailing guides at over 100 popular airports and train stations to assist users with navigation and the ride-hailing process during the Spring Festival [3][7] - Didi has upgraded services in 313 airports and train stations across 165 cities with the support of local authorities [3][7]
滴滴:已在全国165个城市313座机场、火车站升级体验优化措施,助力提升春运接驳效率