CBMT(SH:603099) Zhong Guo Xin Wen Wang·2026-02-13 08:07Core Viewpoint - The G3551 train, part of the Beijing-Harbin high-speed railway, exemplifies the commitment of the Shenyang Passenger Segment to service excellence during the Spring Festival travel season, showcasing innovative service methods like the "Colorful Ribbon" service approach developed by train conductor Wang Baihui [2][4][6]. Group 1: Service Innovation - The "Colorful Ribbon" service method uses different colored ribbons to create a "silent green channel" for key passengers, enhancing their travel experience [2][4][6]. - Wang Baihui, the train conductor, leads the implementation of this service innovation, demonstrating a proactive approach to customer service [8][10][12]. Group 2: Operational Details - The G3551 train departs from Beijing Chaoyang Station and heads towards Changbai Mountain Station, operating on the high-speed rail line [2][4][6]. - The train is operated by the Shenyang Passenger Segment of China Railway Shenyang Group, utilizing the Fuxing intelligent train model [2][4][6]. Group 3: Commitment to Service - The operation of the G3551 train reflects the motto "People's Railway for the People," emphasizing the dedication of the railway service to its passengers [2][4][6]. - The service provided during the Spring Festival is a testament to the enduring spirit of customer care within the railway industry [8][10][12].