华住会回应被约谈:启动整改并公开会员权益
Xin Jing Bao·2026-02-13 09:41
Core Viewpoint - The Beijing Consumer Association has raised concerns about unfair terms in the membership service agreement of Huazhu Club, prompting the company to initiate a comprehensive self-examination and rectification process [1] Group 1: Company Response - Huazhu Club has acknowledged the concerns raised by the Beijing Consumer Association and is committed to protecting consumer rights as a top priority [1] - The company has started a thorough review of the relevant user agreements and plans to adjust arbitration jurisdiction provisions promptly [1] - Huazhu Club has pledged to enhance its user feedback collection mechanism and regularly publish updates on member rights protection [1]