Core Viewpoint - The Sanya Tourism Association in Hainan Province has addressed a consumer dispute regarding a canceled accommodation booking, emphasizing its commitment to maintaining a fair and orderly tourism market environment [1] Group 1: Consumer Dispute - A consumer named Mr. Li booked a four-bedroom accommodation in Haitang Bay for 19 nights from January 26 to February 14, 2026, paying a total of 8,499 yuan, but the booking was unilaterally canceled by the accommodation provider, leading to a dispute [1] - The association has initiated mediation efforts and activated a pre-compensation mechanism through the Sanya Reassured Travel platform to address losses incurred by tourists due to the merchant's actions [1] Group 2: Association's Commitment - The Haitang District Tourism Association is dedicated to ensuring a fair and orderly tourism market, urging citizens and tourists to retain relevant evidence and report similar issues through the 12345 government service hotline or the Sanya Reassured Travel platform [1] - The association promises to handle complaints in accordance with laws and regulations to ensure a stable and orderly tourism market during the Spring Festival holiday [1]
三亚通报“游客支付8499元预订19晚民宿遭取消”:已启动先行预赔付机制
Bei Jing Shang Bao·2026-02-13 14:43