“还难过呢？那就难过着吧”，DeepSeek变冷漠甚至凶凶的？它自己解释了一下

Core Viewpoint - The recent upgrade of the domestic AI assistant DeepSeek has led to user complaints about its perceived coldness, shifting from an empathetic "partner" to a more transactional "customer service" role, sparking discussions on balancing AI efficiency and emotional value [1][2]. User Feedback - Users have expressed dissatisfaction on social media, noting that DeepSeek no longer uses personalized nicknames, instead referring to users generically as "users" [2]. - Complaints include that DeepSeek's responses have become overly formal and lacking in emotional depth, with some users describing the new model as "stupid" and reminiscent of outdated literary styles [2]. - While some users appreciate the more objective and rational responses, others feel that the AI has become cold and indifferent [2]. Company Response and Strategy - DeepSeek has stated that the perceived coldness is not intentional, emphasizing a focus on problem-solving over emotional engagement [3][4]. - The company acknowledges that the recent adjustments may have sacrificed some quality for speed, as it prepares for the upcoming V4 version set to launch in February 2026 [2][4]. - Commentary from industry experts suggests that DeepSeek's strength lies in its technical capabilities rather than emotional engagement, and that its focus on algorithmic breakthroughs could significantly contribute to the Chinese AI industry [4].