RELX(US:RELX) Prnewswire·2026-02-18 14:53Core Insights - U.S. auto insurance shopping and new business growth reached record levels in Q4 2025, with shopping growth at 6.9% and new policy growth at 7.1%, both categorized as "Hot" readings [1] Group 1: Shopping Trends - The exclusive agent distribution channel experienced positive growth for the first time in 2025, with a growth rate of 5.3%, while the direct channel led with a 12.6% growth rate [1] - Policyholders aged 66 and older showed the highest shopping growth rate at 11%, continuing a trend of outperforming younger demographics for 12 consecutive quarters [1] - The overall annual shop rate reached an all-time high, with 47.1% of policies-in-force having been shopped at least once in the past 12 months, marking a 1.9-point increase from Q4 2024 and a 5.9-point increase from Q4 2023 [1] Group 2: Rate Filings and Market Dynamics - In Q4, 50% of rate modifications were decreases, while 25% were increases with an average increase of 5.1%, leading to an overall industry rate impact of -0.5% [1] - Among the Top 25 auto carriers, 41% of rate revisions were decreases, contributing to an overall rate impact of -0.7% [1] - The shift from steep rate increases to broad-based decreases has not deterred shopping and new business activity, indicating a departure from traditional insurance cycles [1] Group 3: Consumer Behavior Insights - A study revealed that "Once-Sidelined Shoppers," particularly those aged 66 and older, are more likely to shop again after their initial shopping experience, with this demographic accounting for 22% of that group [1] - Longer-tenured customers, those with over 10 years of tenure, represented 29% of the Once-Sidelined Shoppers, indicating a trend of previously loyal customers seeking better rates [1] Group 4: Future Outlook - The industry is advised to monitor the impact of new rate adjustments on consumer shopping behavior and whether recent trends encourage more frequent shopping [1]