Core Viewpoint - The article discusses the enhancements made by Hainan Strait Shipping Co., Ltd. at Haikou New Port to improve passenger services during the peak travel period of the Spring Festival, focusing on both hardware and software upgrades to facilitate convenient travel for passengers [1]. Group 1: Service Enhancements - Haikou New Port has significantly upgraded the "Truck Driver's Home," expanding the service area compared to last year, providing facilities such as a movie area, shower rooms, laundry, and rest areas to improve resting conditions for long-distance truck drivers [3]. - The port has implemented tailored services for special groups, including a clear "Love Channel" and "Support Station" to enhance proactive assistance for travelers in need [3]. Group 2: Special Facilities - A dedicated waiting area for elderly passengers, named the "Silver-haired Passenger Exclusive Waiting Area," has been established to provide a quiet and comfortable environment [3]. - A "Military Station" has been set up to honor military personnel, and a "Children's Dream Space" has been created for families with children to ensure enjoyable waiting times [3]. Group 3: Communication and Safety - The port has upgraded its broadcasting system, increased new media live streaming, and deployed nearly 20,000 on-site support personnel to ensure accurate service information delivery and maintain safety and order during the peak travel period [3].
海口新海港全力保障返程高峰 提升服务方便旅客出行