Core Viewpoint - The increasing prevalence of financial fraud necessitates effective measures to protect consumer assets and build trust in financial consumption, which is a critical issue for industry development [1] Group 1: Consumer Rights Protection System - The company has established a "1+10+N" comprehensive consumer rights protection management system, continuously optimizing it with over 70 specialized management regulations covering the entire business lifecycle, including product design, sales promotion, customer service, and after-sales support [3] - By 2025, the company plans to enhance its consumer rights protection management through strict full-process control, participating in over 3,000 project evaluations and providing more than 400 targeted optimization suggestions to prevent financial consumption risks from the source [3] Group 2: Compliance and Training Initiatives - The company will conduct 10 regular inspections and 4 special checks covering over 200 marketing channels and more than 130 live marketing events to address issues in marketing management and system operations, ensuring compliance throughout the business process [3] - The company aims to improve the professional capabilities of its consumer rights protection team by organizing over 10 specialized training sessions, integrating consumer protection concepts into corporate culture to build a highly skilled and responsible team [3] Group 3: Future Commitment - The company will continue to adhere to its compliance principles, enhance the consumer rights protection system, strengthen full-process control, and prioritize consumer rights, aiming to safeguard financial consumption safety and contribute positively to the healthy and orderly development of the industry [4]
马上消费金融股份有限公司坚守合规底线,切实守护金融消费者权益
Sou Hu Cai Jing·2026-02-25 00:56