摩根大通CEO称担忧AI引发大规模失业，呼吁政府和企业尽早做准备

Core Insights - JPMorgan Chase is proactively addressing the impact of artificial intelligence (AI) on its workforce, indicating a broader societal response to the disruptive potential of AI [1][2] - The bank has implemented a large-scale employee redeployment plan to assist those affected by job losses due to AI, with a focus on providing new job opportunities [1][2] Group 1: Employee Impact and Redeployment - CEO Jamie Dimon highlighted that the bank has developed a comprehensive plan for employee reassignment, acknowledging that some employees have already lost their jobs due to AI [1] - The total number of employees at JPMorgan Chase has remained relatively stable at approximately 318,512, but there have been shifts within departments, with a 4% reduction in operations and a 2% decrease in support roles, while customer service and revenue-related positions increased by 4% [1] Group 2: Technological Advancements and Efficiency - The bank has increased the number of accounts each operations employee can handle by 6%, reduced the unit cost of fraud processing by 11%, and improved software engineers' productivity by 10% [2] - The application of generative AI has doubled this year, primarily focusing on customer service and technical staff [2] Group 3: Concerns and Societal Preparedness - Dimon expressed concerns about the potential for mass unemployment due to rapid AI adoption, citing scenarios such as the sudden deployment of autonomous trucks [2] - He emphasized the need for businesses and governments to prepare for the societal implications of job losses, advocating for support and training for displaced workers [2]