年关说案 网购“套路”深

Group 1 - The core issue revolves around consumer rights and protection in online shopping, highlighting cases where customers face difficulties in obtaining refunds or returns from merchants [1] Group 2 - A woman experienced a situation where she ordered a discounted coat online, but the merchant claimed it was out of stock and requested a refund, leading her to suspect she was scammed [1] - A man discovered that he had overpaid for a scarf purchased online, but the merchant refused to accept the return, complicating his attempt to rectify the situation [1] - Both consumers are confronted with challenges in asserting their rights against perceived malicious practices by the merchants [1]