“多格合一”破解黛园蝶变难题 徐家汇街道联合城管、文旅、房管及派出所推进民情快办

Core Viewpoint - The article discusses the implementation of a "multi-grid integration" mechanism in the Xujiahui Street area to address community issues, particularly focusing on the renovation and environmental improvement of the Daiyuan community, which is a historical site facing challenges with illegal constructions and mixed-use properties [1][2]. Group 1: Community Governance - The "multi-grid integration" mechanism involves collaboration among various local authorities, including urban management, cultural tourism, housing management, and police, to create a comprehensive governance plan for the Daiyuan community [1][2]. - The case of Daiyuan highlights the difficulty of balancing multiple interests in community governance, especially in historical districts where buildings are protected cultural heritage [2][3]. - The community's efforts to improve the environment include engaging residents in the decision-making process, such as comparing old photographs of the area to foster a sense of collective responsibility for maintaining the community's character [2][3]. Group 2: Conflict Resolution and Community Engagement - The article illustrates how community leaders effectively communicated with residents to address grievances, leading to a better understanding of the reasons behind certain constructions, such as the case of a resident building a shelter for a tree [3]. - The "multi-grid integration" mechanism has enabled quicker renovations and upgrades in historical communities, with plans to protect significant trees while removing illegal structures [3][4]. - The success of community governance is demonstrated through the "Daiyuan Butterfly Change" case, which serves as a model for other neighborhoods, showcasing the importance of proactive discovery and multi-party collaboration [4][6]. Group 3: Service Improvement and Efficiency - The governance model has led to a significant reduction in complaints, with a reported 35% decrease in grievances year-on-year, indicating improved community satisfaction [6]. - The Xujiahui Street area has implemented a "full-service reception" mechanism, transforming service delivery from residents needing to seek help to a more data-driven approach that facilitates quicker responses [4][6]. - The area has successfully handled over 1,200 cross-departmental issues, achieving a 99% satisfaction rate among residents, showcasing the effectiveness of the new governance strategies [4][6].