解锁基层“数治密码” “指尖上”的政务服务更便民更利民

Core Insights - The article discusses the implementation of digital platforms in local governance in Hunan and Gansu provinces, aimed at reducing the administrative burden on grassroots officials and enhancing their ability to serve the public [1][3][5]. Group 1: Hunan's "Xiangban Tong" Platform - The "Xiangban Tong" online platform was launched in September last year, designed to streamline government operations by allowing public officials to apply online, make payments, and verify identities through a QR code system [1][3]. - Since the implementation of "zero reception" for public officials, the reception expenses in Chenzhou City have decreased significantly, with a projected 81.2% reduction by 2025 [1]. - The platform has improved the efficiency of document processing in the tax system, reducing the time from "hour-level" to "minute-level" and significantly cutting down on paper usage and associated costs [3]. Group 2: Gansu's "Minqing Map · Xiao Lan Good Governance" Platform - The "Minqing Map · Xiao Lan Good Governance" platform was developed to enhance service delivery and reduce the workload of community workers in Lanzhou, integrating multiple data resources for better efficiency [5][6]. - The platform allows for streamlined data collection and reporting, reducing the daily data entry time for community workers from over 2 hours to under 40 minutes, benefiting more than 15,000 grassroots officials [8]. - The initiative aims to improve the efficiency of service delivery and conflict resolution in communities, providing better support for grassroots workers [8].