新疆乌苏市市场监管局开展外卖平台食品安全监管行政约谈会

Core Viewpoint - The regulatory authority in Urumqi, Xinjiang, is enhancing food safety oversight for online food delivery platforms, specifically Meituan and Taobao, due to significant public concerns regarding food safety issues [2][3]. Group 1: Regulatory Actions - The meeting focused on addressing issues identified through recent inspections, complaints, and public sentiment, particularly concerning merchant review processes, operational control, hygiene during delivery, and complaint handling [3]. - Platforms are required to conduct a comprehensive review of all merchants' qualifications by the end of March, ensuring that only compliant businesses are allowed to operate [3]. - Strict measures will be enforced to ensure that merchants display valid licenses and health certificates, eliminating unlicensed or improperly operating entities [3]. Group 2: Compliance and Management - A dynamic inspection and credit grading system for merchants will be established to ensure compliance with hygiene and food safety standards [4]. - Delivery personnel must undergo health management and food safety training, and delivery containers must be regularly cleaned and sanitized [4]. - A rapid complaint handling mechanism will be implemented to address consumer reports promptly, with a focus on high-frequency problem merchants [4]. Group 3: Governance and Accountability - Platforms must enhance their food safety management systems, conducting regular checks and collaborating with regulatory data for risk assessment and traceability [4]. - Companies are required to submit written rectification plans within fifteen working days and report on their progress [4]. - Non-compliance will lead to severe penalties, including service suspension and legal action against the platforms [4].