TTEC Earns Great Place to Work® Certification in 15 Countries

Core Insights - TTEC has achieved Great Place to Work Certification™ in 15 countries and regions based on employee feedback from the Trust Index™ survey [1][2][3] Group 1: Certification Details - In 2026, TTEC received certification in Australia, Brazil, Bulgaria, Canada, Colombia, Costa Rica, Egypt, Greece, India, Mexico, Philippines, Poland, South Africa, the United Kingdom, and the United States, with South Africa being certified for the first time [2] - The certification is awarded to organizations that meet strict benchmarks for employee trust, leadership credibility, workplace fairness, pride, and camaraderie [3] Group 2: Company Culture and Strategy - TTEC's Chief People Officer highlighted that the recognition reflects the experiences of employees and emphasizes the importance of local leadership, listening, and investment in people [4] - The company's culture strategy focuses on creating meaningful career pathways, developing frontline leaders, and providing AI-enabled tools and training to enhance performance and professional growth [4] Group 3: Industry Context - As organizations globally compete for skilled talent in an AI-driven customer experience landscape, TTEC's certification underscores its commitment to building high-performing teams based on trust, inclusion, and opportunity [5]