TTEC Holdings Announces Leadership Transition for TTEC Digital

Core Insights - TTEC has appointed Chris Brown as president of TTEC Digital, effective immediately, succeeding David Seybold who will depart on April 30, 2026 [1][2] - Brown's leadership is expected to drive TTEC Digital's global strategy, P&L management, and operational execution, leveraging his extensive experience and institutional knowledge [2][3] Leadership Transition - David Seybold will remain with TTEC until April 30, 2026, to ensure a smooth transition [2] - Chris Brown has been with TTEC since 2015 and previously served as Chief of Staff to the Chairman and CEO, focusing on corporate development and strategic partnerships [3][4] Chris Brown's Background - Brown has over two decades of experience advising technology and services firms on M&A, capital markets, and strategic transformation, with a focus on SaaS, AI, and cloud sectors [4] - He has held senior leadership roles in investment banking at UBS and management consulting at Mercer, and played a key role in the acquisition of Liquid Robotics by Boeing [4] TTEC Digital's Vision - Brown emphasized the unique capabilities of TTEC Digital in combining talent, technology partnerships, and AI expertise to deliver value for enterprise clients globally [5] - TTEC Digital is recognized as the world's largest pureplay CX technology and services provider, enhancing customer engagement and operational efficiency [5][6] Company Overview - TTEC Holdings, Inc. is a global consulting, technology, and managed services company focused on data, AI, and customer experience [6] - The company offers outcome-based solutions that span the entire enterprise and improve customer interactions across various channels [6]