With AI Washing, C-Suite Lets Tech Take the Credit (and the Blame)

Amazon laid off 16,000 employees in January, just three months after ousting 14,000 workers in October and less than a year after CEO Andy Jassy predicted as much. “We expect that this will reduce our total corporate workforce as we get efficiency gains from using AI extensively across the company,” he wrote in a memo to employees last summer. Salesforce CEO Marc Benioff said in September that he laid off 4,000 workers because he needs “less heads,” thanks to AI, and education tech firm Chegg shrank its wor ...