Woman returns couch to Costco after two years, sparks viral reaction to store's generous return policy

A viral video of a Costco customer returning a couch purchased over two years ago sparked online discussion about the wholesale retailer's return policy and whether customers are abusing it. A woman named Jackie shared she bought a couch from Costco over two and a half years ago, in a video posted last week to TikTok that's attracted nearly 3 million views.Jackie admits she was nervous to return the large item to the warehouse store and felt intimidated by other shoppers staring at her while waiting in line ...