FranklinCovey Launches New Module, Navigating Difficult Conversations: Turn Tension Into Progress

FranklinCovey Launches New Module, Navigating Difficult Conversations: Turn Tension Into Progress. Many people avoid difficult conversations or handle them poorly because they’re afraid to address uncomfortable issues and feel unprepared to respond to the emotional reactions that inevitably arise. This new module gives learners the mindset, skillset, and toolset to overcome the most challenging human aspect of difficult conversations – the emotional tension that causes people to avoid or mishandle them. Tea ...