Group 1 - Xiaomi's automotive division has generated significant public interest, with unprecedented foot traffic in its offline stores, surpassing that of competitors like Huawei [1] - The company has positioned its SU7 model as a strong competitor in the electric vehicle market, claiming it has no rivals under 500,000 yuan [4] - A recent incident involving a test drive of the SU7 resulted in a crash, leading to discussions about the vehicle's safety features and performance [6][14] Group 2 - There have been complaints from consumers regarding the inability to refund a 5,000 yuan deposit, which contradicts Xiaomi's stated policy of a 7-day no-reason refund [23][24] - Xiaomi clarified that once a configuration is locked, the deposit becomes non-refundable, which has caused confusion among customers due to ambiguous messaging in their app [27][28] - Despite the controversies, Xiaomi's pre-order numbers for the SU7 were impressive, with 88,898 units reserved within 24 hours, setting a record for the Chinese automotive market [29][30]
“大定不能退”,小米到底有没有问题?