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Bread Financial™ Releases 2023 Sustainability Report, Highlighting Company's Continued Commitment to Customers, Investors, Society and the Environment
BFHAlliance Data Systems(BFH) globenewswire.com·2024-05-16 11:30

Core Insights - Bread Financial released its 2023 Sustainability Report, marking the 11th annual report that emphasizes the company's commitment to transparency and accountability in its business practices [1] - The report highlights significant milestones in sustainability, integrating it into the overall business strategy and risk management approach [2] Sustainability Initiatives - The company launched the Financial Education Hub in 2023, focusing on financial health topics to enhance customer knowledge [2] - An Office of People, Policy and Governance was created to manage human capital requirements and policies [2] - Bread Financial invested 8millionincommunityinitiativesthroughgrantsanddonations[2]PerformanceMetricsThereportoutlinesprogressinfivekeysustainabilitytenets,includingresponsiblebusinessmanagementandimprovedsupplierdiversity[3]Anewmobileappandselfserviceoptionsledtoa1158 million in community initiatives through grants and donations [2] Performance Metrics - The report outlines progress in five key sustainability tenets, including responsible business management and improved supplier diversity [3] - A new mobile app and self-service options led to a 115% reduction in call transfers and minimized customer wait times [3] - The company increased associate volunteerism hours by 160% and awarded 1 million in grants to charities focused on financial wellness [3] Environmental Efforts - The company introduced an Earth Month incentive program to encourage paperless transactions and expanded the use of biodegradable plastics for its credit card [4] - Bread Financial issued its second Task Force on Climate-related Financial Disclosures (TCFD) report, showcasing progress in managing climate-related risks [4] Company Overview - Bread Financial is a tech-forward financial services company providing personalized payment, lending, and saving solutions [5] - The company is headquartered in Columbus, Ohio, and employs over 7,000 associates globally [6]