Lincoln National (LNC) Improves Claim Experience With AI Tech

Image Source: Zacks Investment Research Lincoln National Corporation (LNC) recently expanded its partnership with EvolutionIQ to enhance its offerings in the disability insurance space. LNC had earlier partnered with EvolutionIQ in 2023 to enhance the long-term disability business. Improved satisfaction at an average of 91% led LNC to extend this partnership presently to enhance customer experience in short-term disability. This move bodes well for LNC as using human-in-the-loop AI technology in their disab ...