ibex Wave iX Wins 2024 CRM Excellence Award for Powering Next-Gen Customer Experience

WASHINGTON, May 29, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced that the ibex Wave iX AI-enabled CX solution suite has earned a 2024 CRM Excellence Award, presented by CUSTOMER magazine, for helping clients improve the customer experience. “ibex is proud to win the CRM Excellence Award for the third year in a row,” said ibex CEO Bob Dechant. “Generative AI is changing CX ...