World Bank GovTech Operations in Jordan

Investment Rating - The report does not explicitly provide an investment rating for the GovTech industry in Jordan Core Insights - The Government of Jordan is implementing a user-centric service delivery model through the "SANAD" platform, supported by the World Bank, to improve public service efficiency and attract private investment [7][8] - As of the end of 2023, SANAD has integrated over 500 digital services, with a goal of reaching 2,400 services by the end of 2025 [8][36] - The digital ID initiative has seen approximately 810,000 activations, with plans to expand eligibility to non-Jordanians in 2024 [9][38] - The GovTech strategy aims to enhance public trust and service delivery, addressing high unemployment and economic uncertainty in Jordan [7][20] Summary by Sections 1. Introduction - GovTech represents a modern approach to public sector digitalization, focusing on citizen-centric services and efficient government operations [15][16] 2. Overview: GovTech in Jordan - The Jordanian government aims to improve its business climate and job creation through digital transformation, with significant support from the World Bank [20][21] - The Digital Transformation Strategy adopted in 2021 outlines the framework for public sector modernization [22] 3. World Bank Support for GovTech in Jordan - The World Bank is actively enabling GovTech initiatives across four focus areas: core government systems, public service delivery, citizen engagement, and GovTech enablers [27][28] - Key projects include the Jordan Youth, Technology and Jobs project, which supports the design and management of the SANAD platform [34] 4. GovTech in Jordan through Five Lenses - The report evaluates GovTech initiatives through lenses such as objectives, control, participation, technology, and effects to ensure comprehensive analysis [47][48]