Jordan Digital Public Infrastructure Diagnostic

Investment Rating - The report does not explicitly provide an investment rating for the industry Core Insights - Jordan is enhancing its commitment to digital public infrastructure (DPI) to improve public service delivery, focusing on foundational platforms like digital ID and data sharing [15][18] - Despite efforts, the adoption of digital public services remains limited, with only about 1.4 million Jordanians registered on the Sanad platform, which represents approximately 37% of individuals aged 16 or above with a smart national ID [16][19] - The World Bank's diagnostic report aims to identify technical gaps and provide recommendations to establish a trusted, people-centric DPI ecosystem in Jordan [17][22] Summary by Sections About ID4D - The Identification for Development (ID4D) Initiative by the World Bank aims to help countries realize the potential of identification systems to improve access to services and economic opportunities [9][10] Introduction - Jordan's National Digital Transformation Strategy emphasizes the establishment of DPI building blocks to accelerate the digitalization of public services [15][18] Foundations and Enablers - Legal identity systems in Jordan have improved, with a national ID card covering 97% of the eligible population, but further reforms are needed to enhance trust and inclusivity [30][37] - The 2020 Cloud Policy aims to develop a hybrid cloud model, categorizing data by sensitivity levels to enhance cloud adoption among ministries [45][46] Digital ID & Trust Services - The Sanad application serves as a digital ID platform, with approximately 3.25 million downloads but only 1.4 million activated accounts, indicating a need for improved user engagement and accessibility [66][70] - Recommendations include expanding Sanad digital ID coverage to non-Jordanians and enhancing integration with service delivery workflows [70]