Workflow
AI产品推进迅速，切入CRM打开增长空间
Guoxin Securities·2025-08-04 14:47

Investment Rating - The report maintains an "Outperform" rating for ServiceNow (NOW.N) [6][4]. Core Insights - ServiceNow's subscription revenue for Q2 2025 reached $3.113 billion, reflecting a 21.5% year-over-year growth, exceeding guidance by 2 percentage points [1][9]. - The company has seen a significant increase in large clients, with 528 customers contributing over $5 million in Annual Contract Value (ACV) [1]. - The integration of AI products, particularly in CRM, is expected to drive long-term growth opportunities [4]. Revenue and Profitability - For Q2 2025, ServiceNow achieved total revenue of $3.215 billion, a 22.38% increase year-over-year, with subscription revenue contributing $3.113 billion [9]. - The company reported a non-GAAP operating margin of 29.5%, surpassing guidance by 2.5 percentage points, and a free cash flow margin of 16.5%, up 3 percentage points year-over-year [1][17]. - The current remaining performance obligations (cRPO) reached $10.92 billion, reflecting a 21.5% year-over-year growth, also exceeding guidance [19]. Market Demand and Order Growth - The demand for AI solutions is robust, with net new ACV for ITAM Now Assist increasing nearly sixfold quarter-over-quarter [2]. - The transportation and logistics sectors showed exceptional performance, with net new ACV growth exceeding 100% year-over-year [2]. - The company achieved a 98% renewal rate, indicating strong customer retention [2]. Financial Forecasts - The report projects subscription revenue for 2025 to be between $12.775 billion and $12.795 billion, up from previous estimates of $12.64 billion to $12.68 billion [3][19]. - Expected revenue growth rates for 2025-2027 are 21%, 21.5%, and 21.7%, respectively, with net profits projected at $2.007 billion, $2.911 billion, and $4.013 billion for the same period [4][30]. - The report anticipates a subscription gross margin of 83.5% and an operating margin of 30.5% for 2025 [3]. Valuation Metrics - The current stock price corresponds to price-to-sales (P/S) ratios of 15, 12, and 10 for 2025, 2026, and 2027, respectively [4]. - The report indicates a projected price-to-earnings (P/E) ratio of 100.4 for 2025, decreasing to 50.2 by 2027 [30].