SERVICENOW（NOW.N）：AI收入高速增长，政府需求表现亮眼

Investment Rating - The report maintains an "Outperform" rating for ServiceNow (NOW.N) [5][12] Core Insights - ServiceNow reported subscription revenue of $3.299 billion for Q3 2025, representing a year-over-year growth of 20.5% at constant currency, exceeding the upper guidance by 1 percentage point and market consensus of $3.265 billion [1][7] - Adjusted net profit reached $1.01 billion, surpassing the consensus estimate of $900 million, with a non-GAAP operating margin of 33.5%, exceeding guidance by 3 percentage points [1][7] - The company's CRPO (Current Remaining Performance Obligations) grew by 20.5% year-over-year at constant currency, exceeding guidance by 250 basis points [1][7] Government and Large Orders Performance - The government segment showed strong growth with net new ACV (Annual Contract Value) exceeding expectations, growing over 30% year-over-year [2] - Significant growth was observed in transportation and logistics with over 90% year-over-year increase, while retail, hospitality, and education sectors also saw over 50% growth [2] - The company secured 103 transactions exceeding $1 million in ACV during the quarter, including 6 transactions over $10 million and 3 over $20 million [2] AI Product Performance - ServiceNow signed 12 net new ACV transactions exceeding $1 million for its Now Assist product, including one over $10 million [2] - The ITSM Pro Plus and HR Pro Plus products saw net new ACV double quarter-over-quarter, while ITOM Pro Plus grew fivefold [2] - The company aims to achieve over $1 billion in AI revenue by 2026, with AI product ACV expected to exceed $500 million this year [2] Financial Guidance and Outlook - The company raised its full-year subscription revenue guidance by $550 million to a range of $12.835 billion to $12.845 billion, reflecting a year-over-year growth of 20.5% [3] - For Q4, ServiceNow expects subscription revenue of $3.42 billion to $3.43 billion, representing a year-over-year growth of 19.5% [3] - The company has approved a 1-for-5 stock split to lower the investment threshold for investors [3] Financial Projections - Revenue projections for 2025, 2026, and 2027 are estimated at $13.287 billion, $16.139 billion, and $19.641 billion respectively, with net profits projected at $2.007 billion, $2.911 billion, and $4.013 billion [12][4]