Building AI Agents that actually automate Knowledge Work - Jerry Liu, LlamaIndex

Agents are all the rage in 2025, and every single b2b SaaS startup/incumbent promises AI agents that can "automate work" in some way. But how do you actually build this? The answer is two fold: 1. really really good tools 2. carefully tailored agent reasoning over these tools that range from assistant-to-automation based UXs. The main goal of this talk is to a practical overview of agent architectures that can automate real-world work, with a focus on document-centric tasks. Learn the core building blocks o ...