Brian Balfour: How Granola Beat Giants Like Zoom & Otter in the AI Note-Taking War

Product Development & Strategy - Granola initially focused on unmet customer needs related to note-taking, specifically empowering users to take better notes [1] - Granola is evolving its product by creating project and team workspaces to enable further collaboration [2] - The company emphasizes the importance of continuous product iteration, building upon initial features to create new functionalities [2] User Adoption - Many individuals have experience with or currently use granola products [1]