Building an Agentic Platform — Ben Kus, CTO Box

Explore the technical evolution of metadata extraction at Box and how it shaped the foundation of our AI platform. We’ll walk through our transition to an agentic-first design—why it was necessary, how we approached the rebuild, challenges we encountered along the way, and the advantages it unlocked. Timestamps 00:00 Box's Content Platform and Enterprise Focus 01:50 Initial AI Deployment in 2023 02:54 The Challenge of Unstructured Data in Enterprises 03:56 Limitations of Pre-Generative AI Data Extraction 04 ...