salesforce(US:CRM) CNBC Television·2025-09-04 00:20Financial Performance - Salesforce achieved $104 billion in revenue for the quarter, a 10% year-over-year increase [2] - Salesforce's cash flow for the year reached $15 billion [2] - The company is raising its cash flow forecast for the year [3] Agentic Enterprise Transformation - Every enterprise is undergoing a transformation into an "Agentic Enterprise," where software, apps, and agents collaborate to enhance customer success [4] - Salesforce has facilitated approximately 15 million conversations between its agents and customers, alongside 15 million customer service conversations, maintaining similar satisfaction scores [5] - Salesforce is expanding the "Agentic Enterprise" model from support to sales, introducing new sales agents [6] Sales and Customer Engagement - Salesforce's sales agents are actively engaging prospects, closing deals, and scheduling appointments [7] - Salesforce can now re-engage with a significant portion of its 20 million to 100 million past customers [7] - The company's pipeline is experiencing unprecedented richness and fullness due to the new sales agent capabilities [8]