Why We Built Our Own Internal Software

Over the last year, we built our own Jira like product internally. So basically like ticket management at scale because being able to route the right tickets to the right person. So let's say you have a primary customer, you want to talk to payroll, you want to talk to HR, you want to talk to finance, whatever that is, being able to write your own tickets is very critical, right.And like no software was really agile enough to be able to do this. And now what we're launching like this week internally is like ...