How artificial intelligence is changing Amazon’s workforce
AmazonAmazon(US:AMZN) NBC News·2025-10-23 01:30

Automation and Labor Impact - Amazon is implementing robots to automate tasks previously done by humans, such as lifting, scanning, and placing products [1] - Amazon's robotics team aims to automate 75% of operations, potentially impacting 600,000 positions that Amazon may not need to hire by 2033 [3] - Amazon states that the 75% automation goal is based on incomplete internal documents and doesn't represent the overall hiring strategy [3] - Amazon CEO announced plans to reduce the total workforce through efficiency gains using AI [3] Workforce Adaptation and Training - Amazon is offering upskilling programs, such as apprenticeships, to train employees for new roles related to AI and automation [4] - Over 300,000 US employees at Amazon have trained for new roles as AI and automation change or replace their jobs [4] - Amazon employees in AI-related roles can earn more than $40 per hour [4] Industry Trends and Perspectives - Walmart, the nation's top private employer, expects its headcount to remain flat over the next three years due to AI [6] - Hiring experts advise workers to engage with managers and learn about AI to "AI proof" their jobs [6]