Come With Me to Fix My Cracked iPhone 17 Pro Max Using Apple Care
AppleApple(US:AAPL) CNET·2025-11-04 20:43

Product Durability & Repair Costs - The new iPhone 17 Pro Max, despite having a "Tougher Ceramic Shield 2" glass display, experienced screen damage and frame scratches from a sidewalk drop [1][5] - Repairing the screen without Apple Care would have cost $379 plus tax [5] - With Apple Care, the screen repair cost $29 plus tax [4] - The iPhone 17 Pro Max's aluminum frame was perceived as less durable than the iPhone 16's titanium frame [3] Apple Care & Service Experience - The user purchased Apple Care within the 60-day window after buying the new iPhone [2] - The first Apple Store appointment at the Fifth Avenue location was unsuccessful due to a lack of parts [2] - A second Apple Store appointment was successful, with same-day repair service [3] - The repair process involved waiting at the store while the phone was being fixed [3][4]