Starbucks CEO says the Company 'Lost Our Focus'

The reason why we're in the midst of a turnaround is we kind of just lost our focus. You know, the the the focus for Starbucks historically was all about creating that third place where there's a moment of humanity. Um whether it was between work and home or whether it was a place that you just wanted to have a moment.And you know, I would say COVID really kind of took the soul out of Starbucks because the challenge became, well, maybe you're not supposed to socialize um the way we historically had encourag ...