America’s Oldest Bank Bets Big On AI
[music] At America's oldest bank, 134 new workers don't sleep. They don't take sick days. They don't even have names.They're what BNY calls [music] digital employees. >> Our digital employees have their own login. They communicate with their human managers via teams or email.BNY [music] says they're not the same as AI agents. So our digital employees are slightly [music] different from agentic solutions which are like freelancers who come in and do a defined scope of work, execute that brilliantly but leave ...