Klarna CEO: SaaS is Dead: Why Systems of Record Will Die in an Agentic World

Sebastian Siemiatkowski is the co-founder and CEO of Klarna, the global digital bank with over 114 million global active users and 3.4 million transactions per day. Seb is one of the leading public company CEOs pushing the boundaries of AI. ----------------------------------------------- Timestamps: 00:00 Intro 01:16 The real Threat to SaaS 05:58 What revenue multiple will software companies trade at in the future? 10:31 Why you need to build your own customer service AI to win 22:12 Klarna has two times th ...