How Klarna is using AI to shrink to 50% size
20VC with Harry Stebbings·2026-02-17 12:01
Cla has been shrinking. We used to be 6,000 or over 7,000 people and we're now less than 3,000. And I didn't ask for a single dime to do all this, right.And the reason for that is because I've seen the acceleration of AI and I know we can ship all these things on the existing organization. We've gone from 7,000 people, we're now below 3,000. We've shrank 50%.And the majority of that is just through normal attrition. ...