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企业培训 | 未可知 x 兰州银行:银行AI办公提效课程

Core Viewpoint - The lecture by Zhang Ziming, Vice President of the Unknown AI Research Institute, highlighted the significant role of AI in enhancing banking efficiency and facilitating digital transformation in banks, particularly through the use of AI prompts and applications [1][8]. Group 1: AI Applications in Banking - AI can quickly generate structured and content-rich documents such as work reports and meeting notifications, saving considerable time and effort for bank staff [2]. - AI can assist in creating PowerPoint presentations by generating outlines and selecting templates, improving both efficiency and design consistency [2]. - AI can accurately understand user needs in Excel data processing, generating formulas and visual charts to support data analysis and decision-making [2]. Group 2: Interactive Experience and AIGC - Employees at Lanzhou Bank experienced AI capabilities firsthand through interactive sessions, including AI-generated images and text, which enhanced their understanding of AI's potential [4]. - The development and application of AIGC (Artificial Intelligence Generated Content) were discussed, emphasizing its focus on generating new content across various media compared to traditional decision-making AI [4]. Group 3: Case Studies and Challenges - Successful case studies from banks like Guangfa Bank and Industrial and Commercial Bank of China were shared, showcasing how AIGC improved customer service efficiency and report generation [6]. - Challenges in implementing AIGC in banking were identified, including data quality issues, talent shortages, and the high costs of training specialized models [6][7]. Group 4: Future Prospects and Collaboration - Despite challenges, the future application of AIGC in banking remains promising, with a call for strategic transformation and comprehensive planning to overcome obstacles [8]. - The Unknown AI Research Institute aims to strengthen collaboration with financial institutions to explore innovative applications of AI in the financial sector, contributing to high-quality development [12].