工商银行回应金条掺假

Core Viewpoint - The article discusses a recent incident involving a customer of the Industrial and Commercial Bank of China (ICBC) who reported impurities in gold bars purchased from the bank. The bank responded by confirming that the claims were unfounded and that the gold bars met quality standards [2][3]. Group 1: Incident Response - ICBC's Shanghai Jiading Branch confirmed that a customer reported impurities in gold bars purchased from the bank, but after investigation, the claims were found to be untrue [2]. - The bank conducted a quality inspection of the gold bars in collaboration with the customer and the Shanghai Institute of Measurement and Testing Technology, which confirmed that the gold content was 99.99% and there were no quality issues [2]. - The suspected impurities were determined to be external attachments that could be removed, and the customer accepted the findings of the quality inspection [2]. Group 2: Product Information - The gold bars in question are known as "Ruyi Gold," which are designed by ICBC and certified by the Shanghai Gold Exchange, with a purity of AU99.99 [5]. - ICBC offers various specifications of "Ruyi Gold" bars, including weights of 20g, 50g, 100g, 200g, 500g, and 1000g, and customers can inquire about other specifications through bank branches or electronic banking [5]. - The bank provides a "Ruyi Gold" accumulation service, allowing customers to open accounts to record their purchases and choose to redeem physical gold or cash out their balances [5]. Group 3: Market Context - Recently, international gold prices have been volatile, with significant increases observed since 2025 due to various factors, prompting multiple banks to issue risk warnings regarding fluctuations in precious metal prices [6].